Privacy Policy
Last updated: March 31, 2025
1. Introduction
At Orkney Stays, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when contacting us through our contact form.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, and referring websites.
- Technical Data: IP address, browser type and version, device information, and other technology identifiers from your devices.
- Cookies: We use cookies to enhance your experience on our website. See our Cookie Policy section for more details.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and services
- To analyze usage patterns and administer the website
- To send you information about Orkney accommodations if you've requested it
- To comply with legal obligations
4. Booking Partner Information
When you click on accommodation links, you will be directed to our booking partner, Booking.com. Please note:
- We do not collect or process any payment information directly; all bookings are handled by Booking.com
- Booking.com has its own Privacy Policy that governs how they collect and use your information when you make a booking
- We may receive anonymized information about bookings made through our referral links for commission purposes
5. Data Sharing and Third Parties
We may share your information with:
- Service providers who help us operate our website
- Analytics providers to help us improve our services
- Legal authorities when required by law
We do not sell your personal information to third parties. Any third-party service providers we use are required to respect the security of your data.
6. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide you with a better website experience.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
- Functionality Cookies: Enable us to personalize content for you
- Targeting Cookies: Record your visit to our website, pages visited, and links followed
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.
8. Your Rights
Depending on your location, you may have the following rights regarding your data:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to processing of your data
- The right to data portability
- The right to withdraw consent
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.